Terms and conditions

The following govern your access to and use of our Mobile App, website, products, services etc. By clicking ‘I Agree’ the USER agrees to be bound by them. Use of and access to the Mobile Application/Website is offered to You upon the condition of acceptance of all the terms, conditions and notices contained in this Terms of Use and Privacy Policy, along with any amendments made by us at its sole discretion and posted on the Mobile Application/Website from time to time. For the purposes of these Terms of Use, the term ‘SingleCart’ or ‘Us’ ,’We’ or’ ‘company ‘refers to Singlecart – FZCO. The Users, Delivery Partners, Merchants shall together hereinafter be referred to as “I “ , “I am“ “You”, “Your” , “Yourself”, ‘Buyer ‘or ‘Seller’ The term ‘You’ refers to the user or visitor of the Website or Application. When You use our services, you will be subject to the terms, guidelines and policies applicable to such service and as set forth in these Terms of Use. As long as you comply with these Terms of Use, we grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use our Application/ Website and services. The Company reserves the right, in its sole discretion to make change or modifications to these Terms and Conditions at any time for any reason whatsoever. The Changes made to the Terms and Conditions will be published in in the Mobile App/ Website and the user responsibility to check the terms and conditions regularly and exit immediately from the mobile App or website ,delete and avoid using the same further if you disagree the terms and conditions or privacy policy.

The User will be deemed to be aware of and to have accepted any changes in the revised Terms and Conditions by the User’s continued use of the ‘SINGLECART’ after such changes are posted. By using the site, User/s hereby Represents and Warrants that:-

1.    All information, content, pictures that users submits to SINGLECART shall be true, accurate and correct and Company will not be responsible for the loss or damages to any one by trusting the content, information or pictures.

2.    SingleCart May allow other users to use the pictures which was uploaded / submitted by any users

3.    We may use free images, pictures or contents available in online to illustrate the product or services, if in case of infringement copyright or trademark of you or anyone then you have to report to us with proof and the same will be removed as soon as possible.

4.    User/s shall update registration information as and when required to maintain its accuracy.

5.       User/s shall use the site only as per directions given by the company. USER HAS TO REGISTER WITH THE APPLICATION/WEBSITE AFTER READING AND AGREEING THE TERMS AND CONDITIONS CAREFULLY: –


1.    Only Individuals with age 18 or above are eligible and competent to use the Mobile Application/Website.

2.    The user/s hereby understands that only one ID for an individual with Phone number, Email ID, shall be allowed, the same documents shall not be used for any other individual.

3.    You hereby declare and affirm that being the user, you are fully aware of the nature of business of the company and this application/website shall be used for serving its business purposes only.

4.    You hereby agree/s to register in this Application/Website for activities related to delivery/ purchase of necessary items/articles to the public as per the terms and conditions of the company.

5.    You hereby agree/s that all the applicable terms and conditions as agreed between you and the company shall be followed.

6.    You hereby agrees and acknowledges that the company shall not be responsible for any damages to the items/articles transferred.

7.    You shall agree that all transactions shall be made vide cash on delivery only,

8.    The company shall not be responsible for any legal issues that arise due to any fault/damages to the articles/items transferred.

9.    You agree and understand that it is my/our personal responsibility to pay the tax.

10. You agree with absolute consciousness that the Company deserve all rights to freeze your account or to recall the same, or transfer to another person, without your consent in the event of any actions or verbatim or campaign from your side against the company interest, policy or work.

11. You agree that You shall abide and comply with the rules and regulations of the company, you are responsible for any legal proceeding that is arise out of any activities without the consent of them Company.

12. If you are a Seller then you must post any product or services including VAT or other applicable TAX only and must issue TAX Invoice to the buyers.

13. You understand and agree that VAT shall be applicable for the transactions as per the Law,

14. Apart from the mobile App SingleCart may give exclusive WEB URL for the seller to list the product and make it visible for public however it is your responsibility to take necessary approvals from the government authorities to display and sell your product in online.

15. You understand that the Company assumes no responsibility for the use of the application/website in any manner as not stated by the Company.

16. The User/s agree to keep the account password confidential and shall be responsible for all use of the account and password. The company reserves the right to change or remove a username if the company determines, in its sole discretion that such username is inappropriate, obscene or objectionable in any manner.

17. The User/s shall not access the site other than those purposes as determined by the company. The site shall not be used for any other commercial purpose other than those specifically endorsed or approved by the company.

18. You here by understood and agree that we will allow users to post discounts and offers in the Mobile App/Website ( SINGLECART) however it is the responsibility of you to take necessary approval from government departments before post  such offers / discounts , we will not ask such approvals initially  to post , however we may ask if in case of any request from government authorities to produce such approvals in that case  we may ask you to submit the same and you have to give the copies of such approvals  , you further agree that we will not responsible for any fines ,penalties ,damages or losses due to non-complaints of rules and regulations of local government.

19. You have to understand that we use google translator/ third party translators API’s  to translate the content from English to  Arabic or other  languages , company not hold any responsibility for the mistake or grammatical error for such translated contents.

B.      DATA PROTECTION: The data or contents of the application/website shall be the ‘Intellectual Property’ of the company only. No user/s shall use it’s contents for any other use. If any user/s makes use of the company’s data then, the company shall be forced to take appropriate actions against the particular user/s.

C.      DISCLAIMER: The user/s of this application/website hereby agrees that the use of the same will be at his/her sole risk. The company does not make any warranty or representation about the accuracy about the content, pictures and product listed by users, the user may carry out his/her own means to verify the same. The company will not assume any liability or responsibility for any error, mistake, damages etc. that might be caused to the user/s due to the usage of the site.

D.      LIABILITY: The Company, its employees, shareholders, directors, agents or subcontractors shall not be liable to a user/s for any loss that might be caused to you while using the application/website.

E.       FORCE MAJURE: Due to any event, accidents, acts or omission beyond its control, the company, directors, shareholders, any of its employees, agents or subcontractors shall not be liable to any user/s for the losses/damages cause to him/her while using the application/website.

F.       ELIGIBILITY The Services are not available to minors i.e. persons under the age of 18 years (unless they use the application/website under strict guidance of guardians) or to any Users suspended or removed by us from accessing the Application/Website for any reason whatsoever. You represent that You are of legal age to form a binding contract and are not a person barred from receiving using or availing Services under the applicable laws.

G.      TERMINATION: The company reserves the right to terminate an account of any user/s if it finds that the particular user violates any policy of the company. The company does have the right to deny access to the application/website to any user/s for any reason if it finds that the particular user has breached any covenants contained in terms mentioned in this agreement or in any agreement executed between the company and the user/s. You agree that any violation by You of these Terms of Use will constitute an unlawful and unfair business practice, and will cause irreparable harm to the Company, as the case may be, for which monetary damages would be inadequate, and You consent to the Company obtaining any injunctive or equitable relief that they deem necessary or appropriate in such circumstances. These remedies are in addition to any other remedies that the Company may have at law or in equity. If Company takes any legal action against You as a result of Your violation of these Terms of Use, they will be entitled to recover from You, and You agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief that may be granted.

H.      ADDITIONAL TERMS We may also require You to follow additional rules, guidelines or other conditions in order to participate in certain promotions or activities available through the Application/Website. These additional terms shall form a part of this Terms of Use, and You agree to comply with them when You participate in those promotions, or otherwise engage in activities governed by such additional terms.

I.         COMMUNICATIONS You hereby expressly agree to receive communications by way of SMSs and/or e-mails from us, or other third parties. You can unsubscribe/ opt-out from receiving communications through SMS and e-mail anytime by contacting us for the same. However, you may still receive communications from our end with respect to Your use of our Service.

J.        AMENDMENTS These Terms of Use are subject to modifications at any time. We reserve the right to modify or change these Terms of Use and other policies at any time by posting changes on the Application/Website, and you shall be liable to update yourself of such changes, if any, by accessing the changes on the Application/Website. You shall, at all times, be responsible for regularly reviewing the Terms of Use and the other policies and note the changes made on the Application/Website. Your continued usage of the services after any change is posted constitutes your acceptance of the amended Terms of Use and other policies. As long as you comply with these Terms of Use, we grant you a personal, non-exclusive, non-transferable, limited privilege to access, enter, and use the Application/Website. By accepting these Terms of Use, you also accept and agree to be bound by the other terms and conditions and policies (including but not limited to Cancellation & Refund Policy, Privacy Policy and Notice and Take Down Policy) as may be posted on the Application/website from time to time.

K.       TREATMENT OF INFORMATION PROVIDED BY YOU We process information provided by you to us in accordance with our Privacy Policy.

L.       GOVERNING LAW AND DISPUTE RESOLUTION These Terms of Use are governed by the laws of United Arab Emirates. In case of any dispute, the same shall be referred to a sole arbitrator appointed by the company and his decision shall be final and will be binding on the parties. Any action, suit, or other legal proceeding, which is commenced to resolve any matter arising under or relating to this Application/Website, shall be subject to the jurisdiction of the courts of Dubai, United Arab Emirates.

M.  MISCELLANEOUS These terms of use and any policies or operating rules posted by us on the site constitute an agreement and understanding between the user and the company. The company shall not be responsible or liable for any loss, damage, delay etc. which are beyond our control caused to the user/s while using the site/ Mobile App , Further you  here by understand  and agree that “SingleCart” is  software solution which allow you to post your products/ services in it and make visible for public and receive orders ,  further you confirm that either company , promotor , subsidiaries , agents or employees never promised that  by using ‘SingleCart ‘ can help to get new customers or additional revenue to you . SingleCart  is a software solution which can be used to display your product and services to the potential buyers  through online and manage offers or promotions .

N.   Location access – you here by agree to access the location of you while using the App which might be shared to other users for serving you better.

O.   SingleCart Refund policy – SingleCart may charge subscription charges from you to access our services all the subscription contract may have renewable nature and it is the discretion of SingleCart, you cannot claim the refund once the agreement has been signed, due to any reason if SingleCart cannot serve you for the contract period then you might be eligible get remaining days payment until the contract will be expired.  If you are a buyer of the products listed in SINGLECART then you have to check with refund policy’s and terms and conditions of the seller before order any products or services with them as SingleCart does not hold any controls on the terms and conditions or refund policies of the shops/ sellers listed with us. 

P.   Cancelation policy – You further agree to contact the shops if you would like to cancel any orders placed through us, which is depend on the cancelation policy of the shop/ seller you chose SingleCart does not hold any controls on respective seller’s cancelation policy’s

Q.   CONTACT US Please contact us for any questions or comments (including all inquiries unrelated) regarding this Application/Website.

(Contact Email ID – contact@singlecart.io)

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