Salon businesses make use of POS systems to schedule and organize appointments today. Managing these tasks by hand can be hard to imagine with modern technology on hand. Now taking this a step further with an innovative POS app allows salon managers streamline all their business workflows from behind the scenes and grow their business quickly.
Expanding the salon business comes with added responsibilities to manage more workflows. Balancing the books, taking charge of inventory, overseeing employees and their payroll – all becomes increasingly disorganized unless you have an integrated workflow management system in place to manage it all. And this is where a retail POS app can come in handy. All the essential features of a conventional POs system packed into an app makes it an excellent choice for salon business owners to manage their operations on the go.
Let us look into the various features of the POS app for salons to get a clear understanding of what it actually does and how it can improve business and help you gain more customers easily.
What it does
As an integrated workflow management tool, a retail POS app can keep track of all major retail processes and functions in one place. The app being based on mobile platforms makes it easy to conduct all business operations from a smartphone or tablet device. This provides an excellent support system for retail functions and maintains all relevant information securely for future reference.
In the case of salon business, this would imply completely automating the process of appointment scheduling, inventory management, customer management as well as intelligent reporting for improving salon service. Essentially this means that the POS app would save a lot of time and resources, take care of tedious paperwork and let you focus on serving customers better.
Upgrade your Salon with the app
Handling all spheres of salon business right from the app saves time and allows you to focus on serving customers better. The front desk system is pretty much outdated now. Greet your customers right at the door with the mobile-based POS app and manage check-ins and check-outs with perfect convenience. Add and edit styling products to sessions, initiate chairside payment with just a couple of clicks, and more.
One app for all processes
A single integrated system handling all aspects of your business allows you to do away with additional software for each process. Transferring data between individual software’s to maintain consistency would be a thing of the past when you switch to an integrated POS Invoice App. Instead of investing in multiple expensive add-ons, updating and renewing their license, a single app keeps expenses to a minimum.
Data Integrity assured
Maintaining all databases through one system makes it possible to retrieve information at any time and on multiple devices. The centralized data management feature makes the whole process less prone to human errors and allows individual users to verify and update the data as required. With designated user privileges for employees, the margin of error in data entry is quite minimal. The app also prevents any duplication of data during data entry so the store database is free from errors.
Make Quick Decisions
Decision making is sped up considerably when the data required is on hand and up to date. This would not be possible with manual workflow management which offers little to no means of accurately quantifying subjective data like customer experience. A POS app provides real-time access to all processes and transactions along with employee performance and other relevant information for salon managers to make informed decisions and plan future business operations.
Invoices and Accounting
Staying true to its namesake function, the POS app is aimed at enhancing the invoicing process for both the customer and the salon. Invoices can be integrated with discounts and gift cards for a quick and smooth customer experience. Mobile payments are also favored by the POS app – cashless transactions being considerably more easy to perform and retrieve. Go green with well-designed digital receipts to minimize the need to maintain physical transaction records for accounting processes later on.
An all in one accounting solution – the POS app eases customer transactions and allows you to conduct accounting operations without risk of errors. Bank reconciliations, ledger maintenance, vendor bills are all part of the accounting feature of the POS app. It also presents daily and quarterly sales reports to help plan business decisions better. This would also aid salon managers prepare tax reports easily.
Customer Relationship Management
Satisfied customers are the bedrock of any retail business, and notably so in beauty salons. A proactive approach to customer relations can get you better customer engagement and positive returns. Collecting information about your customers allows you to tailor customer experience based on their unique preferences – this includes the personal information shared with the salon, preferred payment modes and appointment history that provide a comprehensive overview of each customer.
The POS app would maintain these customer profiles along with the documents related to their bookings and payment information securely, so you can keep track of appointments and deliver personalized customer experience any time. Maintaining a personal touch allows your customers to feel good about coming to the salon, so keeping contact with them through automated reminders for upcoming appointments would surely earn their appreciation. This will also allow you to share special services and promotional offers with customers over phone or email.
Managing Salon Staff
Working together as a team especially in larger salon businesses is quite tricky. The POS app links employees to their tasks more efficiently, transforming individual employees to functional members of a cohesive workforce. Salon managers would be able to communicate tasks to employees across the salon and manage payroll more easily. Rewarding employees based on performance is also made possible with the app.
The POS app provides secure access to the store data based on unique user privileges. Managers can schedule shifts and keep track of attendance right from the app. Salon employees can access the work schedules and daily appointments. Real time data from customer appointments is updated directly on the app to evaluate employee performance. Payroll management with a POS Software in Dubai is made easy and transparent by automatically assessing employee performance against set KPIs.
Handling inventory is simplified with a POS app. Salons use a range of styling equipment and consumables that require constant supervision to make sure they are used the right way for each customer. Stylists can keep track of supplies for individual sessions, update usage and record these transactions in detail so that they can pull up this information for their next session.
Keep your supply shelves well-stocked all around the year. The inventory management feature uses intelligent reporting to keep track of inventory levels, initiating orders automatically based on predetermined reorder levels. Additionally, it can also analyze the trend of inventory usage to determine the best and least selling items and foresee seasonal demand for particular items.
The Right POS app for your business
If your business is in need of efficient workflow management, SingleCart is here to help you out. Our award-winning POS app with Vat Accounting Software is perfect for small retail stores as well as multi-chain retail enterprises. Having the capability to manage it all right from an app makes it easy for employees and managers to involve themselves directly in the growth of the business.