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POS System for Small Business

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Managing your Salon Business with a POS App

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Salon businesses make use of POS systems to schedule and organize appointments today. Managing these tasks by hand can be hard to imagine with modern technology on hand. Now taking this a step further with an innovative POS app allows salon managers streamline all their business workflows from behind the scenes and grow their business quickly.
Expanding the salon business comes with added responsibilities to manage more workflows. Balancing the books, taking charge of inventory, overseeing employees and their payroll – all becomes increasingly disorganized unless you have an integrated workflow management system in place to manage it all. And this is where a retail POS app can come in handy. All the essential features of a conventional POs system packed into an app makes it an excellent choice for salon business owners to manage their operations on the go.
Let us look into the various features of the POS app for salons to get a clear understanding of what it actually does and how it can improve business and help you gain more customers easily.

What it does

As an integrated workflow management tool, a retail POS app can keep track of all major retail processes and functions in one place. The app being based on mobile platforms makes it easy to conduct all business operations from a smartphone or tablet device. This provides an excellent support system for retail functions and maintains all relevant information securely for future reference. 
In the case of salon business, this would imply completely automating the process of appointment scheduling, inventory management, customer management as well as intelligent reporting for improving salon service. Essentially this means that the POS app would save a lot of time and resources, take care of tedious paperwork and let you focus on serving customers better. 

Upgrade your Salon with the app

Handling all spheres of salon business right from the app saves time and allows you to focus on serving customers better. The front desk system is pretty much outdated now. Greet your customers right at the door with the mobile-based POS app and manage check-ins and check-outs with perfect convenience. Add and edit styling products to sessions, initiate chairside payment with just a couple of clicks, and more.

One app for all processes

A single integrated system handling all aspects of your business allows you to do away with additional software for each process. Transferring data between individual software’s to maintain consistency would be a thing of the past when you switch to an integrated POS Invoice App. Instead of investing in multiple expensive add-ons, updating   and renewing their license,  a single app keeps expenses to a minimum. 

Data Integrity assured

Maintaining all databases through one system makes it possible to retrieve information at any time and on multiple devices. The centralized data management feature makes the whole process less prone to human errors and allows individual users to verify and update the data as required. With designated user privileges for employees, the margin of error in data entry is quite minimal. The app also prevents any duplication of data during data entry so the store database is free from errors. 

Make Quick Decisions

Decision making is sped up considerably when the data required is on hand and up to date. This would not be possible with manual workflow management which offers little to no means of accurately quantifying subjective data like customer experience. A POS app provides real-time access to all processes and transactions along with employee performance and other relevant information for salon managers to make informed decisions and plan future business operations. 

Invoices and Accounting

Staying true to its namesake function, the POS app is aimed at enhancing the invoicing process for both the customer and the salon. Invoices can be integrated with discounts and gift cards for a quick and smooth customer experience. Mobile payments are also favored by the POS app – cashless transactions being considerably more easy to perform and retrieve. Go green with well-designed digital receipts to minimize the need to maintain physical transaction records for accounting processes later on. 
An all in one accounting solution – the POS app eases customer transactions and allows you to conduct accounting operations without risk of errors. Bank reconciliations, ledger maintenance, vendor bills are all part of the accounting feature of the POS app. It also presents daily and quarterly sales reports to help plan business decisions better. This would also aid salon managers prepare tax reports easily.

Customer Relationship Management

Satisfied customers are the bedrock of any retail business, and notably so in beauty salons. A proactive approach to customer relations can get you better customer engagement and positive returns. Collecting information about your customers allows you to tailor customer experience based on their unique preferences – this includes the personal information shared with the salon, preferred payment modes and appointment history that provide a comprehensive overview of each customer. 
The POS app would maintain these customer profiles along with the documents related to their bookings and payment information securely, so you can keep track of appointments and deliver personalized customer experience any time. Maintaining a personal touch allows your customers to feel good about coming to the salon, so keeping contact with them through automated reminders for upcoming appointments would surely earn their appreciation. This will also allow you to share special services and promotional offers with customers over phone or email.

Managing Salon Staff

Working together as a team especially in larger salon businesses is quite tricky. The POS app links employees to their tasks more efficiently, transforming individual employees to functional members of a cohesive workforce. Salon managers would be able to communicate tasks to employees across the salon and manage payroll more easily. Rewarding employees based on performance is also made possible with the app.
The POS app provides secure access to the store data based on unique user privileges. Managers can schedule shifts and keep track of attendance right from the app. Salon employees can access the work schedules and daily appointments. Real time data from customer appointments is updated directly on the app to evaluate employee performance. Payroll management with a POS Software in Dubai is made easy and transparent by automatically assessing employee performance against set KPIs.

Inventory Management 

Handling inventory is simplified with a POS app. Salons use a range of styling equipment and consumables that require constant supervision to make sure they are used the right way for each customer. Stylists can keep track of supplies for individual sessions, update usage and record these transactions in detail so that they can pull up this information for their next session. 
Keep your supply shelves well-stocked all around the year. The inventory management feature uses intelligent reporting to keep track of inventory levels, initiating orders automatically based on predetermined reorder levels. Additionally, it can also analyze the trend of inventory usage to determine the best and least selling items and foresee seasonal demand for particular items.

The Right POS app for your business

If your business is in need of efficient workflow management, SingleCart is here to help you out. Our award-winning POS app with Vat Accounting Software is perfect for small retail stores as well as multi-chain retail enterprises. Having the capability to manage it all right from an app makes it easy for employees and managers to involve themselves directly in the growth of the business. 

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Scale up your Retail Hardware Store with an Innovative POS App single cart

Scale up your Retail Hardware Store with an Innovative POS App

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POS systems have become a common sight in many retail stores and restaurants in Dubai. Small businesses are benefited by moving their business processes to a digital platform that handles inventory, sales and transactions more easily than would the old pen and paper mode. 
Managing hardware stores with a POS system is an up and coming trend. Hardware stores in Dubai usually provide home improvement tools, electrical and plumbing supplies, gardening equipment and auto repair tools. And just like other retail stores, a Point of Sale Software Dubai would enable retail hardware stores to better manage their business operations and expand easily. Let us look at the ways in which this is made possible.

Handling Inventory

The uniqueness of shopping at a retail store is coming across those nifty items that you never knew you wanted. And now that you have seen it, you must add it to the cart. This goes for small stores as well as large retail chains with multiple stores. In the case of hardware stores, this diversity carries a prospect of inventory errors – there are quite a few different varieties of the same product like screws and wrenches. Managing this inventory can be quite a laborious task for store employees. 
Hardware store employees would be able to manage their inventory better and fetch products without error using the mobile-based POS app. Fetching an item in conventional POS systems would be based on part number or name, but with the POS app, more fields can be used to identify and categorize products. This includes the supplier name, product description, or even a custom category name. And barcode scanning would not need specialized hardware for a POS app – smartphone devices themselves can be made to scan products easily.

Multi-user Interface

A mobile-based POS app offers the advantage of being accessible by all employees of your store so they can perform their tasks more effectively. The POS app, unlike a static POS system, offers mobility to users – billing operations, inventory and other store operations can all be performed right from the app, with the data being independently updated by employees to prevent any duplication.
Access privileges for the POS app is managed by specifying the information made available to each role, allowing employees to use the same POS app for different store operations without being encumbered by data that is irrelevant to their assigned tasks. Data security is made possible by password access for store employees. This keeps all your store data secure from unauthorized access.

Smart Checkout

Customers do not like waiting in long queues at all. Shopping convenience is one of the reasons why ecommerce platforms are popular with many customers. Scanning each item and fetching the products on the POS terminal would be similarly inefficient. Moving the entire checkout process to a Mobile POS App would allow faster checkout for customers. Sales staff can move around the store and assist customers check out their purchases using the app on their smartphone devices. This also presents an excellent opportunity for your staff to upsell products or suggest suitable add-ons for their products.
Mobile payment solutions are much more efficient than the old cash or credit option. The simplified interface of a mobile POS device or smartphone makes it more easier to initiate and process transactions than would conventional card swiping machines or cash registers. With QR code scanning options, secure transactions can be made at any time with just a smartphone device. Transactions via the POS app are error-free and can be retrieved for future reference as well.

Staff Management

Overseeing employee activities and their schedule and payroll can be managed better using the POS app. Small hardware stores with few employees, as well as large chain stores spread across disparate locations can simply add their employees to the app. With the multi-user interface, all employee activities can be managed and their performance can be evaluated right from the app. Evaluating the performance of each employee also makes it possible to set rewards to incentivize employees or even training modules to improve performance.
Stores operating in more than one location may find it challenging to maintain a unified record of inventory and sales. With a POS app, all you need is another mobile device to run the operations and manage all business processes in each store independently. This would enable store managers to oversee operations in multiple locations under a centralized platform. 

Expanding to an Online Store 

Building an online presence for your store helps you become more visible to potential customers. Leveraging this online presence using this POS app would make it possible for increased sales across multiple channels. The POS app integrates the online store feature with various social media platforms to showcase your store’s products to a large network of potential customers. 
The integrated inventory feature for both online and offline sales allows stores to complete orders on both fronts efficiently, without duplication of inventory values. Integrating shipping solutions will also make it easier for customers to get their orders delivered without hassles and help you manage product returns more effectively.

Engaging your Customers Better

The key to gaining more customers in retail business is to present a personalized customer experience, especially for in-store shoppers. This is made possible with a CRM that maintains detailed customer profiles – contact information, purchase history, payment preferences as well as shopping frequency and product affinity. This information can be used to modify the product display at your store so that customers would be more likely to buy those products based on their needs.
Hardware stores can also come up with more personalized marketing campaigns and loyalty programs based on customer preferences.  Better customer experience through customized checkout experience would be made possible when you know how customers prefer to make their payments. Analyzing sales trends for each customer would help you identify high and low selling products and categorize them based on customer demographics. 

Analytics and Reporting

Wondering why some products have been sitting on the shelves for months? Finding what customers want, when they want it, and how much they will buy – all of this can be predicted by matching inventory and sales information. The POS app is capable of generating reports using this data so that you have the right stock of products for customers at any time. 
The analytics module also looks at purchasing trends to determine which items can fetch higher profit margin and suggests reorders based on this data.The POS app shows your assets and liabilities for each quarter along with the financial analytics for sales and inventory. This helps you run accounting processes more smoothly, and get a clear picture of your store’s financial status at any point. 

Exceptional POS Software Guaranteed 

SingleCart allows you to realize your business objectives within a short time using a modern POS System for Small Business. Our handy POS app will help you manage your store and expand your customer base online easily. We review your business workflow in detail to identify the best ways to streamline these processes through our POS app. If you are looking to grow your hardware store, we will be right behind you!
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